Meet the team at Napleton Kia of Carmel
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Michael Terzo
General Manager
Department: Management
Hello! Michael Terzo here, the General Manager of Napleton KIA Carmel. I specialize in excellent communication, great customer service, and teamwork! It feels incredible to watch our dealership succee...
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Jeremy Ball
Service Manager
Department: Service
Hi! Jeremy Ball is the name, and receiving the best service from me is what you can count on! Since joining the auto world 19 years ago, I have remained passionate about solving customers’ problems as...
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Shawn Kelly
Parts Advisor
Department: Parts
Hi! Shawn Kelly here, a Parts Advisor ready to solve your automotive needs while making the process one you'll enjoy! I don't play sports, but I watch them. Super fan of the Pacers this way – BOOOOOOO...
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Austin Williams
Sales Manager
Department: Management
Motivating, managing, and providing an exceptional sales experience is what I’m known to do! I joined this dealership in December 2019, but my automotive career began in 2012. I truly enjoy working in...
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Herschel Thompson-Glenn
Service Advisor
Department: Service
Rating: 4.8 / 5 (992 ratings, 608 reviews)
Hi, my name is Herschel Thompson-Glenn, and I am an automotive enthusiast eager to serve my customers in the best way possible! As a native of Gary, Indiana, and an Indiana Army National Guard member,...
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Ronald M Sedam
Customer Relations Manager
Department: Management
Thanks for stopping by the Napleton KIA of Carmel website; we look forward to solving your automotive needs soon! I’m Ronald Sedam, a Customer Relations Manager who joined the auto business 33 years a...
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Chris Wilhelm
Parts Manager
Department: Parts
Welcome! I bring more than 14 years of automotive experience to my role as Parts Manager. No matter your situation, we provide the reliable service you need to keep your car running well today and int...
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Richard Corey Copenhaver
Service Advisor
Department: Service
Rating: 4.7 / 5 (950 ratings, 567 reviews)
Hi! Richard Copenhaver is the name, and I have been with the auto world for 27 years. Every day, I bring charm, confidence, transparency, and a touch of sarcasm to the dealership. Everyone also knows ...
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Paolo Mendez
Sales Consultant
Department: Sales
Rating: 4.8 / 5 (69 ratings, 51 reviews)
Paolo Mendez here, ready to help you find the best vehicle via an upbeat and easygoing buying process. I am from the Philippines, where my two adult children are living, continuing to be the best they...
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Ladarius Luster
Parts Advisor
Department: Parts
Hi, I'm a Parts Advisor at Napleton Kia of Carmel with 3 years of experience in the field. I'm known for my reliability, trustworthiness, dependability, and positive energy. I have a knack for getting...
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Nick Pitocco
Sales Consultant
Department: Sales
Rating: 4.9 / 5 (77 ratings, 49 reviews)
As a Sales Consultant at Napleton Kia of Carmel, I am dedicated to making your car-buying journey as stress-free and enjoyable as possible. With my approachable demeanor and commitment to building mea...
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Derrick Johnson
Finance Manager
Department: Finance
I'm a Finance Manager with five years of experience, most recently at Napleton Kia of Carmel. I hold a long background in sales, but finance is a field I'm truly passionate about. I previously studie...
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Michael Craft
Sales Manager
Department: Management
As a Sales Manager with Napleton Kia of Carmel, I bring a results-oriented approach to automotive sales in the greater Indianapolis area. With roots in Indianapolis, I possess a deep understanding of ...
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Ethan Frederick
Sales Consultant
Department: Sales
Rating: 4.9 / 5 (80 ratings, 61 reviews)
Hi, I'm Ethan Frederick, and I'm a proud Kia car salesman for a short time now. I’m passionate about helping people find the perfect car that fits their needs, lifestyle, and budget. Whether you're l...
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Anthony Roberts
Sales Consultant
Department: Sales
Rating: 4.7 / 5 (29 ratings, 24 reviews)
As a highly motivated Sales Consultant at Napleton Kia of Carmel, I am dedicated to providing great customer service and helping our valued guests find their dream vehicles. With a keen understanding ...
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ADAM SELLMER
Sales Consultant
Department: Sales
Rating: 4.9 / 5 (32 ratings, 24 reviews)
I'm a salesperson with two years of experience Napleton Kia of Carmel. I grew up in Broad Ripple and went to Bishop Chatard. Outside of work, I enjoy cars, skiing, and spending time with friends and ...
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Karla Ledezma
Sales Consultant
Department: Sales
Rating: 4.9 / 5 (36 ratings, 27 reviews)
My name is Karla Ledezma, and I am deeply passionate about the world of car sales. One of my greatest goals is to help my clients find the vehicle that best fits both their needs and desires. It brin...
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HESHAM EL DEFRAWY
Sales Consultant
Department: Sales
Born and raised in Egypt, I bring a unique perspective to my role as a Sales Consultant. I'm a graduate of Mercer University. I speak Arabic, English, and some French. I believe in being straightforwa...
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ALEXIS ERVIN
Sales Consultant
Department: Sales
I'm a Sales Consultant with a solid 12 years under my belt, based right here in Indianapolis. I’m known for being easy to work with and always putting my clients first. Building relationships is key, ...
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SHAWN OWENS
Sales Consultant
Department: Sales
New to the automotive industry with a mere two years of experience. Prior, an Internet Technology career of 25+ years led me all over the world, which helped form a global mindset. I've lived in some ...
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Dashaun "DT" Taylor
Sales Consultant
Department: Sales
Hey everyone, I'm a Sales Consultant, and I'm originally from Indiana. I've been with my partner since high school, and we've built a life together over the last ten years. We have two little ones, a ...
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ALAN ALVARADO
Sales Consultant
Department: Sales
Born in Phoenix, Arizona but raised in Indianapolis, I'm a Sales Consultant with four years of experience, currently at Napleton Kia of Carmel. I attended Indiana Math and Science Academy, and Spanis...
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DEAN BUNTING
Service Advisor
Department: Service
I'm a Service Advisor with eight years of experience, currently working at Napleton Kia of Carmel. I'm based in Westfield and am known for being a reliable and helpful person. I'm engaged to be marrie...